We’re here to answer all your questions.
FAQs
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Once the initial visit is booked, you can access the intake forms via the online booking app, Jane, which requires you to make an account. Alternatively, the intake forms can be completed in the clinic. It is advised to arrive 5-10 minutes early for your appointment to do so.
Wear comfortable clothing and if necessary, bring a pair of shorts or change of clothes that allows the area of focus to be accessible for assessment.
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The initial visit involves having an in-depth discussion regarding your musculoskeletal health concerns and to get a better idea of what other factors could be contributing to these.
A physical examination is completed next to assess your movement, neurological system, and the area of concern.
Once a diagnosis is reached, our findings will be discussed, and an individualized treatment plan will be tailored to you that addresses your goals and needs.
Subsequent chiropractic visits following this initial appointment will help you work towards and achieve these goals.
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No, a referral from your doctor is not required, as chiropractors are primary health care providers.
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Help relieve pain and stiffness
Improve function of the joints, muscles and nervous system
Help restore aberrant function of the joint and associated tissues
Improve movement and mobility
Improve your posture
Help prevent work-related muscle and joint injuries
Enhance athletic performance
Improve your flexibility and range of motion
Relieve pregnancy-related back ache
Correct gait and foot problems
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A paid parking lot is located directly adjacent to the clinic on Charlotte St. It costs $0.50 per 15 minutes, or $1.75 per hour. There is also street parking on Charlotte St and Union St via paid parking meters.
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Monday: 8am-5pm
Tuesday: 11am-7pm
Wednesday: 8am-5pm
Thursday: 11am-7pm
Friday: 8am-5pm
Saturday: Contact to book
Sunday: Closed
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Payment is due following each treatment and your balance may be paid by direct billing, debit, Visa/Mastercard, or cash. We offer direct billing on your behalf with several major insurance companies. If you wish to use our direct billing services, please bring your extended health benefits card. If your provider covers a certain percentage of your treatment, you will be required to pay the remaining balance. Feel free to contact us for details.
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Due to the demand for our therapists and their livelihood, we enforce a strict cancellation policy. In accordance with this policy, fees for no-shows and cancellations within 24 hours may be applied. We kindly ask you to review our cancellation policy carefully.
1st Late Cancellation/No Show: Forgiven
2nd Late Cancellation/No Show: 25% Fee
3rd Late Cancellation/No Show: Full Price
We are understanding, however, as our business grows the demand for timely service also grows. Late cancellations or no shows hurt the livelihoods of our hard-working team and doesn’t allow us to accommodate others in need of care.
Thank you for your understanding!
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Online: Apply Here
Email: info@corehealthgroup.ca
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